Resolving 'pwSafeShared.TouchIDSafesError error 0' When Unlocking Your Safe

If you encounter the error message "pwSafeShared.TouchIDSafesError error 0" when attempting to unlock your safe in the pwSafe app, follow these troubleshooting steps:

• Update pwSafe: Version 12.0.4 of pwSafe has been released. After updating to this version, your safe will be unlocked successfully, even if pwSafe has no Face ID / Touch ID permissions.
• Check Face ID / Touch ID Permissions:
  • Go to your device's Settings app.
  • Navigate to Face ID & Passcode (or Touch ID & Passcode).
  • Select Other Apps and ensure that pwSafe is enabled.
• Check Biometric Setup: Ensure that your biometric method (Face ID or Touch ID) is set up and has valid fingerprints or face data registered.